TERMS AND CONDITIONS OF THE BOOKINGS
Every reservation with Peruvian Colca Trails must be accompanied by an advance of 50% of the total amount of service and received 45 days before the date of service.
The balance of the cost must be cancelled[SG3] at least 1 day before the start of the service.
The payments or deposits can be carried [SG4] out in [SG5] to:
Name: Andrés,
Surnames: Calcina Mamani
DNI: 29337562
Bank in Perú: Interbank
Account number in USD[SG6] : 300-302180783-6
Another method of payment:
WESTER UNION/ DHL in Arequipa
Name: Andrés,
Surname: Calcina Mamani
DNI: 29337562
Address: C /. Ugarte 218, Office "B", Cercado - Arequipa.
Finally, you must confirm payment with an e-mail to Peruvian COLCATRAILS: colcatrail@hotmail.com [SG8] attaching a copy of the deposit voucher.
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CONFIRMATION
The passenger (s) must reconfirm 15 days before the start of the tour, otherwise, it will be considered a cancellation, or abandonment of the tour/tourist service.
CANCELLATION:
If you must cancel your trip for any reason, the amount sent in advance will be reimbursed by subtracting certain costs that are held as follows:
If the cancellation occurs:
1) More than 30 days before departure: the entire amount received will be refunded.
2) Between 30 to 15 days before departure: Only 50% of the advance will be refunded.
3) Less than 15 days before departure: 100% of the advance will be retained for NO SHOW.
LITIGATION:
In the case of a disagreement, it will be an amicable settlement previously proposed. If this is not a complete success, Peruvian COLCA TRAIL, a company formed on the basis of Peruvian law, is subject to Peruvian laws. The Peruvian courts shall have exclusive jurisdiction in the case of estates trial.
INSURANCE:
Peruvian Colca Trail does not provide or include travel insurance or policy against accidents or losses, etc. We may provide logistical support and help. We recommend you take out travel insurance in your country. However, our staff and guides are ready to advise you and answer some questions in advance or questions about the expeditions.
The Peruvian territory is a country with reliefs[SG9] varied in size, ranging from sea level to 4900 meters as an area of road traffic.
We insist that those customers with a clinical history of health problems, should consult their doctor before participating in these trips.
It is compulsory subscription of the insurance assistance and repatriation. (If you have paid your air ticket with Visa card, is already assured in this regard - we [SG10] suggest you read about them). If you want to subscribe through Peruvian COLCA TRAIL an insurance for you, please consult at least two weeks before the start of benefits. In the event that you don´t want to subscribe to any insurance, they must necessarily prevent a Peruvian COLCA TRAIL and must sign a disclaimer on our part.
RESPONSIBILITIES:
Peruvian COLCA TRAILS assumes no liability or responsibility for any injury, damage, loss, accident, social and political disturbances, natural phenomena or something beyond our control. We reserve the right to make reasonable changes to the route where it is advisable to ensure the safety and welfare of passengers.
Peruvian COLCA TRAIL will not have responsibility if customers don´t adhere to rules and formalities of the local police, customs and health at all times of travel. It is each participant’s responsibility to obtain all the necessary documents and requested by the authorities of the country.
Peruvian COLCA TRAILS is not responsible for delays or the inability of participants to present their papers in order. The costs incurred will be borne by the customer. If travel is interrupted or reduced for any reason by the participant [SG11] shall not create any kind of redemption.
RISKS:
Each participant must be aware that due to the type of travel we arrange, there may be some risks due to the shortage of medical centers, the state of the roads, the adventure nature of our tours (such as high mountain hiking and expeditions in all-terrain vehicles). The participant is aware of the knowledge of the facts and agrees not make claims responsibility for accidents caused, against Peruvian COLCA TRAIL, or guides and / or individual borrowers.
[SG12] If circumstances require for example climatic conditions or unforeseen events, to ensure the security of the whole group, , Peruvian COLCA TRAIL reserves the right directly or through their companions to change the transportation, accommodation , the route, the dates or times of departure, without participants receiving compensation.
Each participant must abide by the rules of prudence and follow the advice given by the guide. Peruvian COLCA TRAIL is not responsible for accidents due to the negligence of any individual group members.
Peruvian COLCA TRAIL reserves the right to expel any time, a person or persons of the group whose behaviour is considered as risky to the safety or welfare of the rest of the passengers. No amount of compensation will be taken into consideration.
LUGGAGE:
The baggage is the responsibility of customers throughout the journey. Do not trust the care of your luggage to your traveling companions , because they cannot physically take care of that responsibility.
AIR TRANSPORT:
If your trip is modified due to a disruption of air traffic, we are not responsible in any way. The costs arising shall be borne by each passenger.
IN CASES OF EXTERNAL SITUATIONS
If external situations disrupt the normal functioning of the country (e.g. political and / or social), Peruvian COLCA TRAIL reserves the right to cancel a trip or change its content. In the event of cancellation, will be [SG13] retained for the advancement of prepaid services already booked. If there are changes to the route, a new cost will be established.